Renters

Why should I not pay for my booking outside of Mighway?
Paying and communicating only via the Mighway platform helps to ensure that you will be protected under our Terms and Conditions, fees, cancellation, ins...
Tue, 25 Jun, 2019 at 4:13 PM
Can I bring a child seat?
If you're bringing a child restraint with you into New Zealand it must comply with one of the approved standards. Please have a look at https://www.n...
Tue, 13 Aug, 2019 at 9:29 AM
What currency will I be charged in?
All booking fees are displayed in the local currency of the country where the vehicles are located (NZ). If you are booking from a different country than N...
Tue, 13 Aug, 2019 at 9:34 AM
Is there a charge for additional people?
There is no charge for additional people on board the rental vehicle. However, please be aware of the amount of people your selected vehicle can comfortably...
Tue, 13 Aug, 2019 at 10:43 AM
What is the service fee?
Mighway charges a service fee as a percentage of the total rental fee (not including the cleaning fee.) This covers transaction fees and customer support, ...
Tue, 13 Aug, 2019 at 10:56 AM
Will an approval hold the vehicle for me?
Unfortunately not, a vehicle remains available until payment (deposit, or full) is received. While some owners will put down your name in their calendar an...
Fri, 16 Aug, 2019 at 8:46 AM
How long does an Owner have to respond to my booking request?
Can't wait to get on the road? Please note an Owner has 48 hours to either approve or decline a booking. We notify our owners via email as well as tex...
Fri, 16 Aug, 2019 at 8:56 AM
Do prices differ by season?
Do prices differ by season? The pricing and minimum hire requirement of all our vehicles is decided at the Owner's discretion. This does include the d...
Fri, 16 Aug, 2019 at 8:56 AM
How do I change my profile details? (email/phone)
If you have to change your email address please contact support@mighway.com.  Please note you won’t be able to use an email address that has already been r...
Fri, 16 Aug, 2019 at 8:50 AM