We are all being asked to play our part to refrain from physical contact to prevent the spread of COVID-19. COVID-19 can spread from person to person through physical contact.

What is physical distancing?

Physical distancing, sometimes known as “social distancing”, is about keeping a safe distance from others. 

This is about physical distance. For your own mental health you can, and should, keep in touch with friends and family via the phone, or online.

How to physically distance during pick-up/drop-off 

Please do not shake hands to greet your new guest. Be friendly and welcome them, but please remember to keep your distance. 

When it comes to handover, we recommend providing your guest with a pre-recorded “virtual tour” of your vehicle prior to pick-up. A handover guide is also useful to include in your vehicle. This will reduce physical contact with the guest, as well as provide you both with enough space to social distance. 

For more information on physical distancing, please visit the New Zealand Government website