Paying and communicating only via the Mighway platform helps to ensure that you will be protected under our Terms and Conditions, fees, cancellation, insurance, and roadside policies. It also allows you to keep track of all your booking details in one place. By paying and communicating outside of the Mighway platform, you will no longer have access to these benefits. 


If you do not pay and communicate via the Mighway platform, we can no longer protect your information, and you will be a greater risk of fraud and phishing attacks, amongst other security issues. It is also against our Terms and Conditions to do so. 


Never pay for your booking outside of the Mighway platform. 


If someone asks you to pay for your booking outside of our built-in payment system, or you suspect other fraudulent activity on their part, please email and click "Report Abuse" in the messaging portal. This will also block all further communications with the owner. 


If you paid for your booking outside of the Mighway platform (e.g. a bank transfer), you may have paid for a fraudulent booking. Please email immediately for help.


If your booking was made via the Mighway platform, it will appear under the "My Bookings" tab.