Mighway
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0800 555 696
Knowledge base
FAQ
Tutorial
8
How do I book a vehicle?
How do I pick-up/drop-off a vehicle?
What is Instant Book?
How do I reply to messages?
How do I contact the Owner? I only want to ask a question.
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Owners
22
Why list with us?
How and when will payment occur?
Am I allowed to decline potential guests?
Can I rent out anything other than an RV/motorhome?
'Mighway Managed' and how it works
See all 22 articles
Renters
32
Why rent with us?
Is there a minimum rental period?
Can I extend my trip?
Can I shorten my trip?
Are there restrictions on locations where a vehicle can be driven?
See all 32 articles
General
5
Where can I find T&Cs, and other legal documents?
How does Mighway work?
What are Road User Charges (RUC)?
What are the cancellation fees and policies?
Can I take my pet with me?
Insurance
5
Does Mighway provide insurance?
How does insurance work?
What if the renter forgets to let Mighway know about damages to the vehicle?
What happens if the vehicle is accidentally damaged?
What doesn’t the insurance cover?
Mighway App FAQ
1
Mighway Owner App FAQs
COVID-19 stages explained - policies, safety tips, and FAQs
3
COVID-19 - Cleaning your vehicle surface(s)
COVID-19 Physical distancing
COVID-19 stages explained - policies, safety tips, and FAQs
Important Documents
Legal Stuff - Insurance, T&Cs etc.
5
For bookings confirmed before 14th July 2020 - Mighway Guest Terms and Conditions
Privacy Policy
Risk Taker, Peace of Mind Policy Protection Policy
Mighway Guest Terms and Conditions
Mighway Vehicle Owner Terms and Conditions
Forms
4
Drop Off / Pick Up Form
Accident Report Form
Handy Hints
Vehicle User Guide
Tips & Guides
Drive Safe
1
Driving Safe in New Zealand
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